Help
LOVE THY BODY HELP
Thank you for visiting Love Thy Body Help. Please take your time to look around and If you require further help or information email us at admin@lovethybody.shop
CLUB LTB MEMBERS
Orders within New Zealand are delivered via NZ Post for a flat rate of $10 per order. All orders over $100 are complementary to the customer paid for by us.
PAYMENT METHODS
Please include a Company name if you are requesting delivery to a business address. Please ensure you are delivering to a safe address where your parcel is not at risk of being intercepted, lost, damaged, or stolen. If a parcel has been signed and accepted on delivery, Love Thy Body Limited will not take responsibility if the signee is fraudulent. If you contact NZ Post and request “authority to leave”, Love Thy Body will not be liable for missing parcels.
SHIPPING & DELIVERIES
We are currently only available for customers located in New Zealand. For customers located outside of New Zealand please subscribe for free to our VIP email list to be notified when we start shipping International.
ORDERS TRACKING & STATUS
We are currently only available for customers located in New Zealand. For customers located outside of New Zealand please subscribe for free to our VIP email list to be notified when we start shipping International.
RETURNS & EXCHANGES
Orders within New Zealand are delivered via NZ Post for a flat rate of $10 per order. All orders over $100 are complementary to the customer paid for by us.
PRIVACY & COOKIES POLICY
You can expect your parcel within one to three working days, however, from time to time there may be circumstances outside of NZ Posts control that cause undesired delays.
TERMS & CONDITIONS
Once your order has been placed you will receive an order confirmation email. When our team has despatched your order, you will receive an email invoice, followed by an email containing your tracking information, allowing you to track your order by NZ Post.
NOTE: Once your order has been placed you cannot amend or cancel your order. Any changes you want to make must be completed upon delivery by completing our Returns Policy.
NEED MORE HELP? WE’VE GOT YOU COVERED!
We value your shopping experience with us so take your questions, queries, or concerns seriously. If we haven’t covered all the details you need on this page and you need more help please contact us at admin@lovethybody.shop
